eM Client not receiving emails

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Today, a lot of people use email to send and receive sensitive information. However, when you are using an eM Client for the first time, it is possible that your emails may not be getting delivered. This article will teach readers how to fix this problem and have their emails sent in one click from any device with an internet connection without even logging into their account!

The “em client repair tool” is a command-line tool that allows users to fix the issue that eM Client is not receiving emails.

Milan Stanojevic is a writer who lives in Belgrade, Serbia.

Expert in Windows and Software

Milan has been fascinated by computers since he was a youngster, and this has led him to be interested in all PC-related technology. He worked as a front-end web developer before joining WindowsReport. Continue reading

Updated on November 12th, 2021

Publish date: July 2020

  • Email clients for desktop and mobile devices abound on the market. Each has a variety of features to provide. 
  • One of them is the eM client. It is, however, worthless if you are unable to receive emails. This article will show you how to resolve the problem. 
  • Keep the Email Clients Hub bookmarked for quick access to comprehensive and valuable information. 
  • Visit our Software Fix page for additional information on how to fix your favorite programs.


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eM Client is a popular Windows email client, however some users have claimed that it isn’t getting emails.

This may be a major issue, and we’ll teach you how to properly address it in this post.

The remedies should be applicable to the following identical difficulties that have been reported by other users:

  • Email is not being received by the em client — This article’s fundamental issue, for which any and all remedies are applicable.
  • Email from the em client isn’t loading – Your antivirus/firewall is most likely to blame for not being able to load the complete content of an email.
  • New emails are not being received by the em client — If the issue is limited to new email, verify sure you’re connected to the Internet and that your email provider is operational.

eM Client is a fantastic desktop email client, however it does have some difficulties from time to time.

Try some of our options if your eM client isn’t getting emails.

How can I get eM Client to work again if it isn’t receiving emails?

  1. Make sure your antivirus is up to date.
  2. Alter your ports.
  3. Use webmail or another email client instead.
  4. Allow less secure applications to access Gmail.
  5. Change the frequency of updates.
  6. Check to see whether eM Client is up to date.
  7. eM Client should be reinstalled.

1. Make sure your antivirus is up to date

Your antivirus program is the most typical source of this issue. It’s possible that your antivirus is preventing eM Client from receiving emails. Check that eM Client is excluded from both your antivirus and firewall exclusions lists to resolve the issue.

You may also want to try removing certain antivirus functions to see if that helps. If it doesn’t work, you may need to turn off your antivirus completely. In the worst-case situation, you may have to uninstall your antivirus to resolve the problem.

Several customers indicated that Kaspersky and Eset Smart Security were causing the difficulty, but that the problem was remedied when they were removed. Keep in mind that other antivirus software might also cause this problem, so delete your antivirus even if you’re not using them.

If deleting the antivirus resolves the issue, you should try switching to a different antivirus. We suggest reading our guide to the best antivirus for malware eradication if you’re seeking for a solid antivirus that won’t slow down your computer or interact with other apps.

2. Reconfigure your ports

Many customers have experienced problems with eM Client with Gmail, so if eM Client isn’t getting emails, try adjusting your ports.

Users claim that the problem is occasionally caused by the Outgoing SMTP port. To resolve the issue, switch SMTP to port 587 with TLS or port 25 with SSL. Check to see whether the issue persists after that.

3. Use a different email client or webmail.

If eM Client isn’t getting emails, it’s most likely because of a problem with the program or its settings. You may always utilize webmail as a temporary solution if you’re bored of this problem.

Webmail is available from all major email providers, so if you’re experiencing problems with eM Client, you may want to switch to webmail until you figure out what’s wrong.

If you prefer desktop email programs, you may always use third-party email clients like Mailbird until the problem is resolved.

We highly suggest Mailbird since it is one of the quickest in terms of synchronization, has a range of essential functions, and runs well on Windows PCs.

4. Allow Gmail to use less secure applications.

According to users, this problem might arise when you don’t have certain Gmail functionality activated. Not all email clients fulfill Gmail’s security requirements, and you may need to activate some features if you wish to use a third-party client.

If your eM Client isn’t getting emails, try the following steps to resolve the issue:

  1. Go to your Google Account settings and make the necessary changes.
  2. Look for the option to allow Less secure applications.

Please use this link to rapidly activate this functionality. Keep in mind that if you have 2-step verification activated, you may have trouble activating this option. If that’s the case, you’ll need to remedy the issue using an application-specific password.

You should be able to access third-party programs without any issues after that.

5. Change the frequency of updates.

Because it is set to check for email messages too often, eM Client may not be able to receive emails on rare instances. This is normally not a problem, but if some programs are programmed to check for new messages more than once every 10 minutes, problems might arise.

If this is the case, try adjusting the update frequency in your email client to see if it helps.

6. Verify that the eM Client is up to date.

If your eM Client is not getting emails, you may be able to resolve the problem by simply upgrading your email client. Certain difficulties with eM Client might arise, and keeping the eM Client up to date is the best approach to resolve them.

Although the program normally updates itself, you may check for updates manually if you like. You may go to the next solution if eM Client is already up to date.

7. eM Client should be reinstalled.

It’s possible that eM Client isn’t getting emails because the installation is corrupted. This may happen for a variety of reasons, and reinstalling the program is typically the best way to address the problem. There are a few options, but the most effective is to utilize uninstaller software.

Uninstaller software, in case you’re unfamiliar, is a particular tool that can remove any software from your computer. The uninstaller program will delete all files and registry entries linked with the selected software in addition to uninstalling it.

If you’re seeking for a solid uninstaller tool, you should consider using the best uninstaller program available. After using this utility to delete eM Client, reinstall it and see if that fixes your issue.

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Watch This Video-

The “em client won t connect to gmail” is a problem that has been present for a while. There are many fixes available on the internet, but some of them are not working.

Frequently Asked Questions

Why is eM client not receiving emails?

A: Some emails may be lost during the transfer process. However, you can view your mail in one of our web-based email portals.

How do I fix my email not receiving emails?

A: If this is a recurring issue, please contact your email provider. Their support team can help you resolve the problem!

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